Some events have transpired related to my business in the past few days that have me thinking a lot about attention to detail.
I have known people who became so caught up in detail that they lost sight of the big picture. I have known others who had a great view of the big picture, but they couldn't see the details.
When people hire consultants they expect a certain level of attention to detail. Mistakes happen, but they shouldn't be the norm. If mistakes have become the norm, maybe you need to slow down and refocus.
That's what I am doing with my business right now - refocusing.
I called my staff together today and we talked about attention to detail. We discussed how important it is and how much some recent mistakes have cost us - in real dollars.
Sometimes that's all it takes to get back on track.
Thursday, August 28, 2008
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